Privacy policy


Updated on: 31-05-2026

Who We Are

Kitchendro ("we," "us," or "our") operates the website https://Kitchendro.com (the “Site”). We are a company that provides high-quality e-commerce kitchen products and home essentials. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.

Information We Collect

Personal Identification Information

We collect personal identification information from Users when they interact with our Site, such as when creating an account, placing an order, subscribing to our newsletter, or contacting customer service. This information may include:

  • Contact Information: Full name, email address, mailing address, and phone number.
  • Payment Information: Credit card or other payment details needed to process orders. Payment information is processed securely by third-party processors and is not stored on our servers.
  • Authentication Data: For buyers, we may collect information related to orders such as product details and communication history.

Non-Personal Identification Information

We may automatically collect non-personal identification information about Users whenever they interact with our Site, including:

  • Browser type, device type, operating system, and Internet service provider (ISP)
  • IP address, pages visited, time spent on the Site, and usage statistics

Cookies and Tracking Technologies

Our Site uses cookies to improve User experience. Cookies are small files stored on your device that help us remember preferences and analyze website performance. You may disable cookies in your browser settings, but some features may not function properly.

How We Use Collected Information

We use your information for the following purposes:

  • To Provide Services: Process orders, manage accounts, and offer customer support
  • To Improve User Experience: Understand how users interact with our Site
  • To Improve Our Website: Enhance products, services, and functionality
  • To Process Payments: Securely complete transactions
  • To Send Communications: Order updates, confirmations, and (with consent) promotional emails. You may unsubscribe at any time

How We Protect Your Data

We implement security measures to protect your personal information against unauthorized access, alteration, or disclosure. Sensitive data is encrypted using SSL (Secure Socket Layer) technology and industry-standard security practices.

Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share data in the following cases:

  • Service Providers: Payment processors, shipping companies, and customer support tools
  • Legal Requirements: When required by law or to protect legal rights
  • Business Transfers: In case of merger, acquisition, or sale of the business

Data Retention

We retain personal data only as long as necessary:

  • Account Data: Stored while your account remains active
  • Legal Requirements: Retained when required by law or for dispute resolution

Your Rights and Choices

You have the right to:

  • Access and update your personal data
  • Request a copy of your data (data portability)
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing emails at any time

International Users

Your data may be transferred and processed outside your country, including in countries outside the European Economic Area. When transferring data internationally, we use appropriate safeguards such as Standard Contractual Clauses to ensure data protection.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of the Site after updates means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, contact us:

  • Email: support@Kitchendro.com
  • Phone: +33 1 21 25 15 18
  • Address: 87 Avenue Achille Thumerelle, Avion, 62210, France